The Family, Advocacy, Counseling and Training Services Program (FACTS)

If you or a member of your family sustained a brain injury prior to the age of 22 and you live in New York State, a local FACTS Coordinator can help you!

Funded by the Office for People with Development Disabilities (OPWDD), the FACTS Program is a state- wide support program for families and individuals who sustained a brain injury prior to age 22. FACTS Coordinators are employees of the Brain Injury Association of New York State and are located in each region of the State.

Some of the ways coordinators can assist and support your family:

  • Helping you to understand and navigate the current system of services available in New York State
  • Linking you with rehabilitation services in your community and throughout the state
  • Helping you access New York State Medicaid Waiver Programs if qualified
  • Training members of your family, service providers, and educators to understand the impact of brain injury and brain injury prevention
  • Connecting you to community support groups about living with a brain injury or caring for an individual with a brain injury
  • Offering you support with your school system’s special education process

If you are interested in receiving free FACTS services, please contact the FACTS Coordinator in your county.

If you have questions about the FACTS Program, please contact Karen Thomas, Director of Family Services, at 518-459-7911, 1-800-444-6443, via email, or through the Contact Us page.

  • FACTS Support Program Coordinators by County

    Albany Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Allegany Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Bronx Karen Thomas This email address is being protected from spambots. You need JavaScript enabled to view it. 518-459-7911
    Brooklyn Jan Wollney, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 718-734-2225
    Broome Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Cattaraugus Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Cayuga Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Chautauqua Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Chemung Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Chenango Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Clinton Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Columbia Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Cortland Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Delaware Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Dutchess ** Putnam ARC 845-260-3708
    Erie Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Essex Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Franklin Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Fulton Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Genesee Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Greene Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Hamilton Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Herkimer Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Jefferson Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Lewis Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Livingston Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Madison Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Manhattan Karen Thomas This email address is being protected from spambots. You need JavaScript enabled to view it. 518-459-7911
    Monroe Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Montgomery Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Nassau ToniAnn Tumminaro, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 516-231-4090
    Niagara Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Oneida Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Onondaga Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Ontario Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Orange Laleene Ali, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 845-218-8043
    Orleans Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Oswego Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Otsego Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Putnam ** Putnam ARC 845-260-3708
    Queens ToniAnn Tumminaro, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 516-231-4090
    Rensselaer Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Rockland Laleene Ali, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 845-218-8043
    Rockland County Recreation Program Jeanne Shary, CTRS This email address is being protected from spambots. You need JavaScript enabled to view it. 845-548-8641
    Saratoga Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Schenectady Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Schoharie Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Schuyler Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Seneca Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    St. Lawrence Kelly Hindes, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-283-2163
    Staten Island Jan Wollney, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 718-734-2225
    Steuben Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Sullivan Laleene Ali, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 845-218-8043
    Tioga Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Tompkins Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Ulster ** Putnam ARC 845-260-3708
    Warren Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Washington Diana Erno, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 518-757-1021
    Wayne Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097
    Westchester Laleene Ali, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 845-218-8043
    Wyoming Alexis Rutty, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 716-229-8036
    Yates Jessica Morley, CBIS This email address is being protected from spambots. You need JavaScript enabled to view it. 607-278-3097

    ** Please note, Dutchess, Putnam and Ulster counties are not part of the BIANYS FACTS Program. For more information about programs in Dutchess, Putnam, and Ulster Counties please contact Putnam ARC at 845-260-3708.